# Glossary

> Definitions of the terms used across GetIntel, from answer states and visibility to topics, win rate, tasks and AI readiness.

Source: https://getintel.ai/docs/academy/reference/glossary/

**Absent**: an answer that names other products but not you. See [Answer states](/docs/academy/metrics/answer-states/).

**Action access**: permission on an MCP token to change your task list and run technical re-checks, not just read.

**AI crawlers**: AI engines' bots reading your pages, from your Cloudflare analytics.

**AI readiness score**: whether each engine can reach, read and use your key pages, 0 to 100. See [AI readiness score](/docs/academy/metrics/ai-readiness-score/).

**[AI visitors](/features/ai-traffic/)**: people who arrive on your site from an AI assistant.

**Answer state**: how your brand appears in one answer: recommended, mentioned, absent, open or no answer.

**Brand perception**: whether AI knows your brand and would recommend it, measured weekly.

**Buyer question (prompt)**: a question a real buyer asks an AI engine, tracked daily.

**Citation**: a page an answer links to as a source. See [Citations vs mentions](/docs/academy/metrics/citations-vs-mentions/).

**Confirmed task**: a task seen on at least 2 days or backed by at least 3 answers.

**Found**: a topic's score, how often AI names you unprompted on it over 7 days. See [Topic score](/docs/academy/metrics/topic-score/).

**Head-to-head**: a daily question that asks an engine to choose between you and a [named rival](/features/competitors/).

**Hidden strength**: a topic status where you win comparisons but AI rarely brings you up.

**Layer**: a group of tasks: On-Page, Off-Page, UGC or Technical.

**Mention**: your brand's name appearing in an answer.

**Mentioned**: an answer that names you, but not first.

**No answer**: the engine returned nothing to read; left out of scores.

**Open**: an answer that names no product at all. See [what an open slot means](/blog/open-slot-explained/).

**Position**: where you appear among the products an answer names, from 1. See [Position](/docs/academy/metrics/position/).

**Recommended**: an answer that names you first.

**Share of voice**: your share of all brand mentions in the answers. See [Share of voice](/docs/academy/metrics/share-of-voice/).

**Source type**: how a cited site is classed: corporate, editorial, UGC, reference, competitor or you.

**Topic**: a group of buyer questions about one subject, scored on its own.

**Visibility**: how often AI names you, averaged across your buyer questions. See [Visibility](/docs/academy/metrics/visibility/).

**Weekly plan**: this week's chosen tasks, 2 On-Page, 2 Off-Page, 1 UGC and 1 Technical by default.

**Win rate**: how often AI picks you in head-to-heads, among answers that pick a side. See [Win rate](/docs/academy/metrics/win-rate/).