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Brand perception

Whether AI engines know what your product is and whether they would recommend it, checked weekly across ChatGPT, Perplexity, Gemini and Google AI Overviews.

Brand perception answers two questions: does AI know your brand, and would it recommend you? It runs weekly on ChatGPT, Perplexity, Gemini and Google AI Overviews. Available on Pro and Growth.

Brand perception: knowledge and recommendation per engine

What each engine says when asked directly what your product is:

ResultMeaning
Accurately describes youThe description matches your product.
Partially accurateSome of it is right.
Describes you wrongThe engine gets your product wrong.
Vague / unsureThe answer is noncommittal.
Doesn’t know youThe engine does not recognize the brand.

A two-turn conversation per engine:

  • Unprompted. A category question that never mentions you: Named nobody, Named competitors, not you, Named you, or Named you first.
  • When asked. A follow-up that names you: Recommends you, Lists you as an option, Points to competitors, Speaks negatively, or No clear signal.

Two summaries drawn from every engine’s reasoning, so you can see what AI already believes about you and what to correct.

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