Cancelling and your data
How to cancel a trial or subscription, what stops running, what happens to your data, and how to delete your account.
Cancel a trial
Section titled “Cancel a trial”Choose Cancel trial on the Plans page. We ask why you are leaving, and in some cases offer help or a discount. No thanks, cancel my trial always ends it. You keep full access until the trial’s end date and are not charged.
Cancel a subscription
Section titled “Cancel a subscription”Go to Settings → Billing → Manage subscription and cancel in the billing portal.
What stops
Section titled “What stops”When a subscription ends or a trial runs out, the daily scans, weekly checks, Reddit scans and competitor refreshes stop. Your history stays.
After a trial ends there are 7 days of read-only access. After that the app shows a prompt to pick a plan until you do.
Weekly digest emails
Section titled “Weekly digest emails”GetIntel sends a weekly visibility digest by email. Use the unsubscribe link at the bottom of any digest to stop it.
Delete your account
Section titled “Delete your account”Go to Settings → Delete account and type DELETE to confirm. This permanently deletes your account and cannot be undone.